Dear Our Trusted Partners and Customers,
Sveaverken is a leading company engaged in development, manufacture and worldwide sale of intelligent robots and related accessories under the trademark “Sveaverken” and other brands across precision agriculture, digital construction, geospatial, electrical, etc. For the protection of customer rights and interests, we suggest customers to acquire SVEA products solely through certified partners or our official corporate channels.

URGENT NOTICE: COUNTERFEIT PRODUCT ALERT
It has come to our attention that unauthorized sellers are illegally distributing counterfeit and defective products falsely branded as Sveaverken in the name of Sveaverken and/or our dealers on online platforms, such as AliExpress, Amazon, or similar third-party platforms. These sellers fraudulently misuse our trademarks, product names, and model numbers to deceive customers.

To safeguard your interests, please heed the following critical information:
● Authentic Product Purchase Channels:
(i) Sveaverken’s genuine products are only available for purchase on our official and through authorized dealers.
(ii) Products sold through non-authorized channels are highly likely to be counterfeit. We urge consumers to exercise caution when making purchases.

● Risks of Counterfeit Products:
(i) Quality and Safety Concerns: Counterfeit products may be defective, substandard, or unsafe. Their use can lead to equipment malfunctions, operational failures, and serious safety hazards.
(ii) No Warranty or Support: Products purchased from unauthorized sources are not covered by Sveaverken’s warranty, technical support, or after-sales services.

● Legal Disclaimer:
Sveaverken assumes no liability for losses, damages, or injuries arising from the use of counterfeit products from unofficial or unauthorized dealers.

Statement: This company hereby solemnly declares that all product information, service content, and information dissemination of our company are only released through the official designated website https://www.sveaverken.com and official social media accounts as the following:

• LinkedIn:  Sveaverken Global
• Facebook: Sveaverken Global
• Instagram: sveaverken.global
• YouTube: Sveaverken-Global
• Tiktok: sveaverken_global
• WhatsApp: Sveaverken
  

Our company has never authorized any third party to register other domain names related to our company's name or trademarks, nor to conduct business activities on our behalf. Regarding websites established without authorization using our company's name, our company has no cooperation, affiliation, or subordination with such websites, and reserves the right to pursue legal liability. We kindly request all customers and partners to carefully verify information sources to avoid losses caused by false information.

Our Solemn Commitment to You:
● For optimal performance and peace of mind:
(i) Purchase only from certified partners or our official corporate channels to guarantee product authenticity, quality, and eligibility for warranty and support.
(ii) Verify a seller’s authorization status by contacting our Customer Service Team at [email protected].

● Intellectual Property Protection Commitment:
We will proactively take legal measures to protect our legitimate interests against counterfeit products.
Our company strictly protects its intellectual property rights and welcomes clients to provide infringement clues. For any information regarding counterfeit products or unauthorized use of our intellectual property, please contact us via the following channels:
Email: [email protected]
Address: Room 401-501, Building 13, Nangang No.2 Industrial Park, Shenzhen, China
Recipient: Information Security Department

All provided information will be kept strictly confidential, and we will take prompt legal actions to safeguard our rights in conjunction with relevant authorities.
Once again, we sincerely thank you for your attention and trust in our company. We are dedicated to providing you with even higher-quality, safer, and more efficient products and services.