Welcome to Sveaverken Support Hub
FAQs
The robot uses a 48 V 40 Ah ternary lithium battery.
Its maximum speed is up to 18 m/min and the speed is adjustable.
Robotic feed pushing is more punctual, efficient, and stable than doing it manually. It reduces the risk, workload, and cost. The battery-powered robot produces no noise or exhaust gases and requires less maintenance than tractor feed pushing.
The site ground should be level, free of pits and slopes of over 6°, and covered by Wi-Fi network.
It can work within a temperature range of -20℃ to 50℃.
· Regularly wipe the dirt off the cameras.
· Check for loss of magnetic nails and nail magnetism every 3 months.
· Periodically check the wearing parts such as the universal wheel, driving wheel, rubber. Contact the local dealer or customer service for replacement if required.
· Avoid prolonged exposure to extreme weather.
· The whole machine warranty period of the robot is 1 year.
· The warranty period for consumables such as driving wheels, large and small belt wheels, rubber, etc. is 6 months.
· The warranty period for other non-consumable parts is 1 year.
· For specific warranty period, please contact dealers or technical support.
Normally it takes only 2.5 h to fully charge the robot. Then, the robot can work for 22 h or travel around 8 km.
The robot uses a 48 V 80 Ah lithium iron phosphate battery. Its cycle life is above 2,000.
The robot normally pushes feed at a speed of 15 m/min. Its maximum speed can reach 18 m/min. The speed is adjustable.
Robotic feed pushing is more punctual, efficient, and stable than doing it manually. It reduces the risk, workload, and cost. The battery-powered robot produces no noise or exhaust gases and requires less maintenance than a dozer.
The site ground should be level, free of pits and slopes of over 6°, and covered with Wi-Fi network.
It can work within a temperature range of -20℃ to 70℃.
1. Regularly wipe the dirt off the cameras.
2. Check for loss of magnetic nails and nail magnetism every 3 months.
3. Periodically check the wearing parts such as the universal wheel, driving wheel, rubber, and belt. Contact the local dealer or customer service for replacement if required.
4. Avoid prolonged exposure to extreme weather.
No, collars must work with gateways. The collars collect data via sensors and send data to our platform via gateways. The platform analyzes the data and sends the results to the app for your view.
Yes, they can. There is no data interference.
Ideally, a single gateway can support 500 collars. You can set up gateways based on the number of collars used.
They communicate with each other via LPWAN.
No, they cannot. A collar can be bound to only one bovine at a time. If the collar is no longer needed for the bovine, you can unbind them, and then bind the collar to another bovine.
MooCollar S2 supports magnetic charging (USB 5 V) and solar charging. A full magnetic charge can power the collar for 1 year. MooCollar S1 uses a disposable battery with a service life of over 5 years.
Gateways can use PoE and DC 12 V power supplies.
Yes. Network connection should be provided for a gateway to transfer data. It currently supports three types of networks, namely Wi-Fi, cellular, and Ethernet.
It can work within a temperature range of -40℃ to 85℃.
Log in to the app, tap Devices, and tap the plus icon. Select MooCollar or Smart Neck-tag, enter the bovine No. and collar SN, and tap Save.
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Generally, one brush can serve 30 to 40 cows.
A cow brush can be used in a variety of situations. It rotates at a steady and moderate speed, giving cows a full-body massage. Covering all parts of a cow, such as the head, neck, back, and tail, the brush can stimulate the cow’s blood circulation and clean the dirt and parasites off its body to prevent certain diseases. Cows produce more milk when they are healthy and relaxed.
Delayed stop is a feature that keeps the cow brush rotating for some time after a cow leaves, to attract cows to use the brush. It cuts down the cow waiting time, improves the device efficiency, and reduces the energy consumption. In addition, the brush will stop automatically if it is not used for a certain period of time, lowering the power consumption.
Triggering angle is the angle threshold at which a brush is made to rotate. The angle ranges from 5° to 30° and can be adjusted with the motor control panel.
The installation height of a brush depends on the cow size. You need to measure and calculate the average shoulder height (H1) of cows in your barn, and then determine the distance from the ground to the bottom of the support plate of the brush swing arm bracket (H2). Usually H2 equals H1 plus 35 (unit: cm).
The speed is 35 rpm.
The brush motor uses an external power supply. Its rated power is 150 W. You need a power supply of 220 – 240 V, 50 Hz AC at the site.
The lamp radiates infrared rays to heat up objects around it. When reaching an object, some of the far infrared rays are reflected, some pass through the object, and only those with a wavelength same as the absorption wavelength of the object are absorbed. The absorbed far infrared rays accelerate the molecule and atom motion of the object, increasing its temperature.
1. Lower energy consumption and operating cost
2. Less labor cost for bulb adjustment
3. Easy control of multiple lamps with an app
4. Automatic calculation of optimum operating power, improving energy efficiency
5. Stepless adjustment of bulb brightness, improving the living conditions of animals
In addition to pigpens, heat lamps can be used in spaces requiring temperature control such as poultry houses and greenhouses. With stepless adjustment of bulb brightness, the heat lamps are suited for various application scenarios.
The bulb service life is above 5000 h.
No, it is not necessary.
Each heat lamp comes with a 175 W bulb. You can use your own infrared tungsten bulbs rated at 175 W.
The temperature can be adjusted within a range of 22℃ to 34℃. You do not need to use the lamp when the ambient temperature is higher than 34℃.
1. Assemble all the parts of the heat lamp according to the operation manual.
2. Enable Bluetooth on your phone or tablet, launch the app, and then tap the plus icon in the upper right corner. Devices available for connection are displayed on the app.
3. Tap the device to bind it, and tap the back icon to return to the home screen. Then, you are able to control the lamp with the app.
Check whether Bluetooth is enabled on your phone or tablet and ensure that the distance between your phone or tablet and the lamp is within the communication range.
Check whether the lamp works normally. If so, ensure that the distance between your phone or tablet and the lamp is less than 70 m.
Flashing red: The controller is not connected to a bulb or not bound to the app.
Solid red: No bulb is connected to the controller, or the controller is faulty though bound to the app.
Flashing red and green: The lamp is reset.
Solid green: The lamp works normally.
Sure, if you need to have an advanced mode, please contact Sveaverken and purchase an advanced package, our AE team will help you to upgrade.
No, no need to change your hardware. An advanced software package is your choice.
With advanced mode, more functions are available for you, such as: field management, task continuation, implement library, U-turn, pivot guidance line mode, path numbering etc.
Yes, it' compatible with 90% of the brands of tractors, rice transplanters, sprayers, and harvest, no matter front wheel, rear wheel, four-wheel drive type.
No, the system uses a high-torque electric steering wheel and works with GNSS receiver
If you don't have a NTRIP provider in your area, you will need one base station. We also offer our Sveaverken base station later.
We're working on the SBAS connection. If you don't need a high accuracy, SBAS is free for you and deliver 20-30cm accuracy once it's available.
Currently 18 languages are available: English, Turkish, Thai, Simplified Chinese, Traditional Chinese, Korean, Russian, Spanish, Hungarian, Finnish, Swedish, French, Add German, Czech, Portuguese, Serbian (Latin), polish and Romanian
You just need to upgrade the system online if we only update the software. However, if there is any other changes or updates on the hardware, please purchase a part as needed.
Some new functions will be free. While, some of them, such as the upcoming ISOBUS VT/TC, need to pay to unlock.
Sveaverken provides online technical supporting and trouble shooting ASAP if any issue occurs.
Yes, please refer to Sveaverken Autosteering Kit Warranty Policy
For dealers:
· 2 years for core parts, like Control Terminal, Steering Wheel, GNSS Receiver
· 1 year for complete machines.
· 1 year for auxiliary parts and cables, like Angle sensor module, connection cables.
For customers:
· 1 year for all parts and complete machines
No. The system needs to work with the electrical steering wheel.
No, it is easy to use! We will provide several helpful videos once you buy our system to help you.
1. For RTK, we provide correction signal through NTRIP and Base Station;
2. For SBAS, we provide correction signal through WAAS, EGNOS, MSAS, SDCM.
No, AB lines still need to be settled with your tractor currently. But guidance line sync function allows you to share the guidance lines with multiple Sveaverken auto steer systems.
Step1: Contact Sveaverken and send us the SN of your control terminal through [System Setting-About-SN];
Step2: Tap [System upgrade-Detect] after confirmed with our AE team;
Step3: Upgrade the system when network coverage is available.
Sure, if you need to have an advanced mode, please contact Sveaverken and purchase an advanced package, our AE team will help you to upgrade.
No, no need to change your hardware. An advanced software package is your choice.
With advanced mode, more functions are available for you, such as: field management, task continuation, implement library, U-turn, pivot guidance line mode, path numbering etc.
Yes, it' compatible with 90% of the brands of tractors, rice transplanters, sprayers, and harvest, no matter front wheel, rear wheel, four-wheel drive type.
No, the system uses a high-torque electric steering wheel and works with GNSS receiver
If you don't have a NTRIP provider in your area, you will need one base station. We also offer our Sveaverken base station later.
We're working on the SBAS connection. If you don't need a high accuracy, SBAS is free for you and deliver 20-30cm accuracy once it's available.
Currently 18 languages are available: English, Turkish, Thai, Simplified Chinese, Traditional Chinese, Korean, Russian, Spanish, Hungarian, Finnish, Swedish, French, Add German, Czech, Portuguese, Serbian (Latin), polish and Romanian
You just need to upgrade the system online if we only update the software. However, if there is any other changes or updates on the hardware, please purchase a part as needed.
Some new functions will be free. While, some of them, such as the upcoming ISOBUS VT/TC, need to pay to unlock.
Sveaverken provides online technical supporting and trouble shooting ASAP if any issue occurs.
Yes, please refer to Sveaverken Autosteering Kit Warranty Policy
For dealers:
· 2 years for core parts, like Control Terminal, Steering Wheel, GNSS Receiver
· 1 year for complete machines.
· 1 year for auxiliary parts and cables, like Angle sensor module, connection cables.
For customers:
· 1 year for all parts and complete machines
No. The system needs to work with the electrical steering wheel.
No, it is easy to use! We will provide several helpful videos once you buy our system to help you.
1. For RTK, we provide correction signal through NTRIP and Base Station;
2. For SBAS, we provide correction signal through WAAS, EGNOS, MSAS, SDCM.
No, AB lines still need to be settled with your tractor currently. But guidance line sync function allows you to share the guidance lines with multiple Sveaverken auto steer systems.
Step1: Contact Sveaverken and send us the SN of your control terminal through [System Setting-About-SN];
Step2: Tap [System upgrade-Detect] after confirmed with our AE team;
Step3: Upgrade the system when network coverage is available.